Frequently asked questions
We want to help you, please call if you have any questions.
I'm not so sure what kind of hair cut I should ask for my dog. what do I do?
Don't worry. We will find a perfect hair cut for your dog to fit in your lifestyle and your pet's lifestyle and fashion.
How long does full grooming take?
It usually takes about 2 and half hours for small & Medium breed. We don't over keep your dog more than we need for grooming service. However you can leave them long as you want during our business hour.
My dog doesn't like being in a create. How do yu guys deal with it?
Your pets comfort is very important to us. we have large playpens for your pet's comfort also for multiple dogs and large breed.
My dog is matted. But I really don't want her to be shaved. Is there any other way?
Yes and No. we can always try to de-mat the hair. However dematting process could hurt your dogs skin depend on condition of mats and dematting fee could be expensive. most of dog doesn't like being brushed over and over. We professionally recommend to shave down if mat condition is too close to skin. it would be easier to start over than de matting in some case.
My dog is dragging her/his butt on the floor/grass. Why do they do that?
It is a sign of fullness in anal sack which called "Anal Gland". It has to be express when they show the sign. We don't charge extra for expressing anal gland. Just let us know if you think your pet has shown the sign.
I have a shorthaired breed/ undercoated breed and he/she is shedding all over the house. Is there anything you/I can do to reduce the shedding?
Of course. There is a misunderstanding that short haired breed doesn't need a grooming. They have to be brushed more than long haired breed to remove loosen undercoated to maintain a healthy coat.What we can do is de-shedding by using professional de-shedding tool to remove the undercoat before a bath and use Davis de-shed shampoo&Rinse to maximize de-shedding. We use a force dryer to blow out all loosen undercoat. Once they are fully dried, we de shed again and finish with hand scissoring. it actually helps reducing shedding and your dog will feel so much better and skinnier!
At home, take a Davis De-Shed Shampoo & Rinse and bathe a dog with curry rubber brush often! The result would be less cleaning for you!
What kind of vaccination do you guys required?
In order to get our service, your dog should be in current rabies vaccination. We only need a copy of your pet's rabies shot record. Even though Florida state only required to have Rabies, we would recommend to have Bordetella every 6 months to 1year depending on your pet's lifestyle to prevent "Kennel Cough".